Change Management

Overview:
This highly interactive workshop is designed to give the participant a
solid foundation in the concepts, tools, and techniques of effective change management. While introductory in nature, this course is extremely comprehensive covering why change management is important, the key concepts and the“how to’s” associated with leading change management practices.

Objectives:
Participants not only acquire technique-based proficiencies, but also
explore why people resist, and what they need to make changes less stressful. The concepts and methods learned are immediately usable in the workplace, leading to faster implementation of various change projects that achieve and sustain higher-level results than without effective change management.

Activities:
• Understand the fundamentals of managing change by identifying
the levels of change, the misconceptions about change and the importance and benefits of change, as well as recognize the behaviors and traits of a change leader, and the role of resilience during change.
• Identify the steps of a change process, analyze a change situation, choose an action while avoiding risks, create a sense of urgency, set goals, motivate employees, prevent failure, and monitor the progress of change.
• Identify the obstacles to change including resistance and negative reactions to change, empower employees, and ease the tension caused by a change, as well as identify the causes of complacency and understand the effect of crisis during change.